Privacy Policy 

Last updated: November 13, 2025

Rosentrain Ltd. C208B 777 Bay Street, Suite 357, Toronto, ON M5G 2C8, Canada ("us", "we", or "our") operates www.rosentrain.com (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal information when you use the Site or subscribe to our mailing list through our website or through Mailchimp landing pages.

By using the Site or submitting your information through Mailchimp landing pages, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect and process the following types of personal information:

Information you provide

When you use our Site or subscribe to our email list, coaching programs, forms, or free resources, we may collect:

  • Your name

  • Your email address

  • Any information you choose to provide in an application, form, or message

Mailchimp forms and landing pages

If you subscribe through a Mailchimp landing page or embedded form, Mailchimp collects:

  • Your name

  • Your email address

  • The date and time of your signup

  • Your IP address

  • Any other information you submit directly

Mailchimp stores this information on secure servers and uses cookies to ensure forms function correctly, prevent duplicate signups, and track basic engagement such as email opens and link clicks.

Usage and technical data

We may collect information your browser sends when you visit our Site, such as:

  • IP address

  • Browser type and version

  • Pages visited

  • Time and date of visit

  • Time spent on pages

  • Technical and diagnostic data

We may use third party services such as Google Analytics to collect, monitor, and analyze this information to improve the Site.

Cookies

We use cookies and similar technologies on our website and on Mailchimp landing pages. Cookies help us understand how visitors interact with the Site and ensure the proper function of email signup forms.

For more details, please see our Cookie Policy at https://www.rosentrain.com/cookie-policy.

2. How We Use Your Information

We use your personal information to:

  • Deliver resources you request, such as the 5 Day Holiday Survival Guide

  • Send our weekly Friday newsletter and helpful updates

  • Respond to questions or coaching applications

  • Improve the Site and user experience

  • Monitor performance and troubleshoot technical issues

  • Comply with legal obligations

We do not sell your personal information.

3. Email Marketing and Mailchimp

We use Mailchimp to manage our email list and send newsletters, updates, and free resources.

When you subscribe:

  • Your information is transferred to Mailchimp for processing

  • Mailchimp may collect additional technical data related to your signup

  • Mailchimp may track interactions such as opens and link clicks

  • You will receive emails such as newsletters, free resources, and occasional helpful updates unless you opt out

You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email or by contacting us at daniel@rosentrain.com.

You can review Mailchimp’s privacy practices on their website.

4. Legal Basis for Processing Personal Data (EEA and UK)

If you are located in the European Economic Area or United Kingdom, we process your data based on:

  • Your consent (for newsletter subscriptions and free resource signups)

  • Performance of a contract (for coaching services or digital products you request)

  • Legitimate interests (to improve the Site, prevent misuse, or respond to inquiries)

  • Compliance with law

You may withdraw your consent at any time by unsubscribing or contacting us.

5. Your Rights Under GDPR (EEA and UK Residents)

If you are in the EEA or UK, you have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your data, in certain circumstances

  • Restrict or object to the processing of your data

  • Request portability of your data

  • Withdraw consent at any time

To exercise any of these rights, contact us at daniel@rosentrain.com. We may ask for identity verification.

If you believe your data has been handled improperly, you may have the right to lodge a complaint with your local data protection authority.

6. Data Transfers

Your information may be transferred to and processed in countries outside your home country, including Canada and the United States. This occurs because we use service providers such as Mailchimp.

We take steps to ensure your data is protected and handled in accordance with applicable laws.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

For example:

  • Email contact information is kept while you remain subscribed and for a reasonable time afterward

  • Coaching application data may be kept longer for administrative or legal purposes

You may request deletion of your information at any time.

8. Security

We use commercially reasonable measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your data, absolute security cannot be guaranteed.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Your continued use of the Site or your continued subscription after any changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:

Rosentrain Ltd.
Email: daniel@rosentrain.com